Returns

The Pro-Motion Equine returns policy does not affect your statutory rights. In accordance with this, any goods supplied from the Pro-Motion Equine website maybe returned. The returned goods must be in the same condition as when dispatched. They must not be soiled in any way. Customers will be entitled to a full refund, less the delivery charge, if the goods are retuned within 14 days of the customer receiving the goods.

  • Sale items may not be returned unless faulty. Standard P&P applies to sale items.
  • Pads which are made bespoke to your horse may not be returned.

Guarantee

Our pads are guaranteed for one month from the date of receipt, provided they are used in accordance with Pro-motion equines advice. Please allow 30 days for an exchange or refund in these instances.

Trademark and Copyright

Any logo, symbol trademark or image, displayed on this website are subject to trademark and copyright rights of Pro-Motion Equine™ Ltd.